Ritika
Incidents like on-line buying scams and product non-delivery come to the fore every single day and that is the motive why clients are suggested to watch out. Big Billion Days Sale is happening on the huge e-commerce platform Flipkart and a stunning case associated to it has come to mild. A buyer who ordered an expensive laptop computer in the festive sale has acquired the supply of watch soap from the firm and Flipkart itself has held the buyer chargeable for this.
During the Flipkart sale, a buyer named Yashasvi Sharma has given data on LinkedIn. Yashasvi informed that he had ordered a laptop computer for his father from Flipkart, after taking supply of which he discovered detergent soap stored in the laptop computer field. In a LinkedIn publish, he additionally shared a photograph and stated that Flipkart vehemently refuses to admit its mistake. His publish is turning into more and more viral on social media platforms.
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Did not open the field instantly whereas taking supply
Yashasvi informed in his publish that he ordered a laptop computer throughout the Big Billion Days sale. While taking supply of this laptop computer, his father didn’t instantly open the field in entrance of the supply boy. Later on opening the package deal, they discovered clock soap inside. After complaining about this to the buyer care, Flipkart held them accountable and stated that the firm can’t do something in this matter now and they need to have taken ‘open field supply’.
Flipkart subsequently held the buyer accountable
The buying platform held the buyer accountable saying they need to have taken open-box supply. That is, earlier than telling the one time password (OTP) to the supply boy, he ought to have opened the field to see whether or not the appropriate product has been delivered to him or not. However, most of the clients will not be conscious of this method and supply brokers typically ask for OTP even earlier than delivering the product.
The buyer stated that there was a CCTV recording
In protection, Yashasvi stated that he has CCTV recording, which exhibits that the field was not opened whereas giving supply. He stated that the supply boy himself ought to have proven the field earlier than asking for OTP and it’s his duty. Yashasvi says that his father was not conscious of the new open-box idea and it proved to be his mistake to depend on Flipkart.
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Platform claims to challenge refund
The buyer shared some updates in the feedback of the publish and stated that certainly one of his family members has lodged a grievance with the native police station. Also, after speaking to them, the Flipkart workforce has talked about issuing a refund, which has not been acquired in their account. He has claimed that the supply boy who took his laptop computer himself was not conscious of the open-box idea.
